To ensure a smooth onboarding process, we created the pioneer workshop. This meeting will give designated pioneers from your company more insights into Starmind and its functionalities. We will also ask them for their help to promote Starmind within their departments. But, first things first. What are pioneers?
Anyone can be a pioneer! It's best to involve employees from every participating department in the pioneer group. Ideally, a pioneer will also be an ambassador for Starmind within your organization.
How many pioneers do I need for the workshop?
There is no specific number of pioneers required. Commitment is more important than the number of participants. We would generally recommend at least 15 pioneers for smaller networks and up to 50-60 pioneers for larger networks, although there is no limit.
The role of a pioneer?
Pioneers have a few critical roles:
- We ask the pioneers to attend the workshop (in-person or remotely) for an introduction to Starmind and their role as a pioneer.
- Pioneers will be granted access to Starmind right after the workshop (usually 1-2 weeks before the go-live date) to have time to post FAQs on the platform.
- Pioneers will also receive a prefilling template file and will be asked to add at least five questions to the template. They don't need to answer these questions. The day before the go-live, we'll upload all of these questions to the platform. Preloading questions creates an environment where the new users can log in and start participating immediately. Our experience shows that preloading questions helps new users feel motivated to answer questions, recommend experts, and post questions of their own.
- Word of mouth! Pioneers should inform their peers about Starmind and provide information about the new platform to their department. We equip the pioneers with some slides to share Starmind in their team meetings and answer any questions.