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Improved

03.08.2026: Improved features

12 days ago by Product Team

1. Smarter topic discovery in the Topic Explorer

Find the right content faster with smarter topic suggestions

The Topic Explorer just got a more intuitive way to browse your organization's knowledge. Instead of a graph, you'll now see a dynamic row of clickable topic chips that guide you toward relevant content as you explore. Whether you know exactly what you're looking for or just starting to browse, the chips help you get there in fewer clicks.

💎 Key benefits:

  • Start exploring immediately, even without a specific topic in mind, Popular Topics chips give you an instant jumping-off point based on what your organization uses most.
  • Discover related content naturally by seeing which topics others frequently pair together, surfacing connections you might not have thought to search for.

2. Bulk expertise management

Clean up your expertise profile in seconds

Managing your expertise profile just got a lot faster. You can now select multiple topics at once and hide or remove them all in a single step — no more repeating the same action row by row.

💎 Key benefits:

  • Selecting and removing dozens of topics at once slashes the time it takes to edit your expertise profile, turning a repetitive chore into a single action.
  • Moving all edit actions into a hover-triggered menu removes the constant visual noise of per-row buttons, making the topic list easier to scan.

3. Answer filters: verified and expired

Find what you need faster with two new answer filters

Knowing whether an answer is verified (or overdue for review) used to mean reading through results one by one. Now you can filter right from the search page. Whether you're looking for trustworthy answers or trying to catch up on your own contributions that have lapsed, these filters put you in control in just one click.

💎 Key benefits:

  • You can now filter search results to show only verified answers, so you know you're reading content that's been reviewed and approved. (See Admin > Extensions > Answer verification to get started with the feature.)
  • You can now filter your contributions to show only your expired answers, making it easy to spot what needs updating without scrolling through everything.