FAQs Connectors

How are Starmind Connectors different from other Starmind Integrations?

Connectors are a type of integration. Starmind Connectors import data related to the user's knowledge from other applications and enhance their profiles on Starmind. In other words, connectors bring a user's know-how from different applications to Starmind. In contrast, Starmind integrations surface Starmind outputs such as Questions/Answers and Experts into other applications to improve that workflow.

Can I implement a connector not part of Starmind's out-of-the-box options?

Yes. We have an API for this.

What makes a good custom data source for Starmind to learn from?

The four essential requirements for data to be useful are:

  • Each entry or item contains consistent and relevant text from which we can extract topics or the topics directly.
  • Each entry or item has at least one person associated with it who can be unambiguously identified (for example, by email address).
  • Each entry or item has a date and time when it happened.

Examples of data sources that are not good sources for Starmind:

  • Videos or images, as we cannot extract topics from them.
  • Company press material, as it may be difficult to associate the content with specific people correctly.

How does Starmind ensure data confidentiality and data privacy?

We only include publicly available data and relevant information, filtering out non-relevant information. We do not learn from private data, such as a private MS Teams conversation between two people.

We are requesting only the essential API permissions that we need.

We do not store the whole text document. We only extract key topics associated with a user's knowledge. Starmind only stores these extracted topics in the user profile.

Technical

From which IP address does the Starmind Connector access my data source?

The infrastructure for indexing data from external data sources (e.g., SharePoint) is hosted in the same datacenter as your Starmind network. This ensures that your data is kept secure in the same location and doesn't leave the premises.

Data CenterIP Address
Azure East US (Virginia)20.115.16.252
Azure North EU (Ireland)13.79.86.240
Swisscom DCS+164.128.167.157