Gamification
Gamification is a general term for using game elements in non-gaming systems to improve user experience and drive engagement. In Starmind, the "activity level" and "badges" are such elements.
You can collect points for activities like asking questions or writing answers. While progressing, you reach new levels and are rewarded with level-up notifications. Further, everyone else can see your score and level on your user profile and contributions.
If this element is activated, administrators can export a list of all users with their user score level and collected points. It is often used to identify and reward users who have reached new levels. Admin users can find the export in the administration interface in the "analytics" section.
The following actions will result in points:
- Write a question (300 points)
- Write an answer (500 points)
- Write a comment (20 points)
- Recommend an expert (50 points)
- Receive a rating for your answer (10, 20, 30, 40, 50 points)
- Get a comment upvote (10 points)
- Unique view of a question (5 points)
Badges, in Starmind, are more than just virtual rewards. They are tangible recognition of your contributions to the community. These badges are awarded for community-relevant activities, nurturing healthy and effective behaviours in your network. They aim to help you understand Starmind's value, even if you haven't had a chance yet to share your knowledge.
It's easy to think that if you, as a user, don't ask or answer questions - you cannot contribute in any way to Starmind and help your colleagues. But that's far from the truth! Actions like recommending experts, commenting, mentioning others, and rating answers ... all have an impact - they contribute to silo-busting and creating a well-networked community.
| Badge name | Rewarded action | When is the badge granted? |
|---|---|---|
| Clever contribution | Answering a question | Answered 1, 3, 5, 10, 15, 20, 30, 50,100 times |
| Conversation starter | Commenting | Commented 1, 3, 5, 10, 15, 20, 30, 50, 100 times on a question or a solution |
| Quality Assurance | Rating an answer | Rated 1, 3, 5, 10, 15, 20, 30, 50, 100 solutions |
| Fast Answer | Answering questions fast | One-off action: Answer provided below 2 hrs |
| First answer | Providing a first answer to a question | When a user is the first to provide an answer to a question regardless of time 1, 3, 5, 10, 15, 20, 30, 50, 100 times |
| Excellent answer | Receiving an excellent rating for own answer | Got a rating of 4 or 5 stars 1, 3, 5, 10, 15, 20, 30, 50, 100 times |
| Expert Connector | Recommending an expert | Recommend an expert to a question that is not answered 1, 3, 5, 10, 15, 20, 30, 50, 100 times |
| Helping hand | Sharing answers with other users | Shared 1, 3, 5, 10, 15, 20, 30, 50, 100 answers |
| Bridge Builder | Mentioning others | Mentioned a user in a comment or an answer 1, 3, 5, 10, 15, 20, 30, 50, 100 times |
| In the loop | Subscribing to topics | Subscribed to 3, 5, 10, 20 tags/categories |
| Popular Answer | Receiving views on own answers | Answer viewed 10 - 25 - 50 - 75 - 100 - 150 times |
FAQ
Are the badges connected in any way to the user score?
At this point in time they are separate features. We don’t plan to remove the current user score anytime soon. We know from admin interviews that some networks reward users periodically based on the user score. We may improve it further based on the feedback we receive.
Can I enable badges if my network doesn’t use the user score?
Yes, you definitely should! That’s a great way to boost motivation without the element of competition between the users.
Will you add more badges in the future? How can I suggest a new badge?
Yes, absolutely! We plan to add more badges based on feedback. You can suggest new badge ideas by contacting your dedicated Account Manager.
Updated about 1 year ago