Finding users with expertise

One of the core strengths of Starmind's AI is its ability to identify those users who have the most relevant knowledge on any given topic. For every question that is published, Starmind uses this ability to automatically notify those users who are most likely to be able to give a good answer to this question.

Expert search

The fastest way to access the best-matching experts is through the search. The search results include those users who (according to the data available to Starmind's AI) have the most expertise on a given topic, or on a combination of topics. Starmind's AI computes the best matching users in real-time. The results can change with every new interaction between a user and any relevant topic. More information on the type of interactions that can influence the expert search, can be found on the page about expertise and contributing factors.

When searching for experts for a combination of topics, Starmind takes the relationships between those topics into account in order to decide how to combine the expertise of users for the individual topics. For example, when searching for experts for “Java programming” and “IT”, Starmind will rather select Java programming experts, while avoiding users who have expertise on a wide range of IT topics but only limited specific expertise on Java programming. Users can add or remove tags to the search by clicking on the wheel or by entering a specific tag in the search bar.