Why connectors?

Expertise isn't just written down—it's embedded in how people work.

Every day, employees leave behind a trail of signals (digital breadcrumbs) throughout their workday: messages, documents, tickets, code, and more. These signals aren't just isolated data points; they reveal what people actually know without needing to fill out skills profiles.

At Starmind, our AI intelligently processes these signals by integrating with key enterprise systems, such as collaboration tools, document repositories, codebases, and project management platforms. Instead of relying on outdated self-reported skills or rigid organizational charts, we analyze real work outputs to derive an authentic, always-up-to-date understanding of expertise. Our connectors seamlessly tap into these knowledge streams, transforming scattered traces into structured insights.

By capturing the implicit knowledge flow within an organization, Starmind makes expertise visible, ensuring that every employee can benefit from the company's collective intelligence.

When should Connectors be activated?

Connectors should be enabled at the beginning of the Starmind lifecycle. They eliminate the problem of a "cold start" problem, which happens when the Starmind platform does not contain information about a new user to build an expertise profile. When connectors are enabled, Starmind's algorithm can automatically create expertise profiles for every employee, whether or not they have interacted with the Starmind platform.

What's the benefit of a connector?

While many Starmind clients have had successful rollouts without connecting any of their data sources to Starmind, doing so offers many benefits:
Starmind can be the primary source for accessing all expert knowledge in an organization without requiring everyone to use the platform, thus actively reducing "app overload."
Starmind will not be a tool for specific topics or departments but can develop a more holistic understanding of who knows what.
Starmind will be smarter from day one at launch and when expanding to new departments.

FAQs Connectors

You can find the frequently asked questions here.