Service desk
Our Report Center:
In this center you are able to choose between two ticket types. The first one is for bugs and you should use it whenever you find a bug on your network. Why should you submit it there? Because you get an overview of all your tickets and have the current status right on sight. Furthermore it also allows us to give you a faster answer when I am on holiday or have a packed day with workshops.
The second one is for additional requests not covered in the admin area. So whenever you need a special data export, new approval stamps, to grant admin rights or some other additional request, just put it in here.
Updated almost 4 years ago