Authentication & User Management

Single Sign-On (SAML 2.0)

Seamless Authentication

Users can sign in to Starmind with their company accounts via SSO, reducing the need for separate credentials and improving user experience.

Centralized User Management with Just-In-Time (JIT) Provisioning

User accounts are managed in a single system, eliminating manual updates in Starmind, while JIT provisioning ensures automatic user creation upon first login.

Automated User Provisioning and Management (SCIM)

Starmind supports SCIM (System for Cross-domain Identity Management)

Automates User Provisioning & Deprovisioning

SCIM ensures that user accounts are automatically created, updated, or removed across multiple systems, reducing manual effort and errors.

Enhances Security & Compliance

By synchronizing user data in real-time, SCIM helps enforce access policies, ensuring that only authorized users have access to enterprise resources and reducing security risks.

Improves IT Efficiency & Scalability

SCIM simplifies identity management by integrating with identity providers (e.g., Entra ID (Azure AD)), allowing enterprises to efficiently manage thousands of users across different applications.

FAQ

How is Starmind using the attributes sent with SAML or SCIM?

Attributes like location or department provide additional context about users. This means:

With the department information, we can deliver a more personalised onboarding experience for new users joining your network.
Information such as the user's division, department, or location is used in the Advanced Analytics feature and Knowledge Insights (a new product coming soon) to support further metric breakdown.

Although not used in this form yet, this information further has great potential to:

Infer an informal organisation chart through the manager field, without requiring a full HR system connector.
Enhancing expert routing capabilities by gaining a deeper understanding of a user's role, location, and reporting structure.

How is it improving the onboarding experience for new users?

We utilise the department attribute to suggest relevant topics to support users while they set up their initial expertise profile. With that, the onboarding flow is tailored to the users in your networks. We see the chance to refine these recommendations by utilising divison and location, thereby further enhancing relevance and engagement from the outset.

How will you use the information to improve expert routing?

The additional attributes give us more ways to segment users and map internal expertise, even for users who haven't explicitly added any expertise themselves. This means:

More accurate routing of questions and problems.
Better contextual suggestions for knowledge consumption and contribution.

How will the manager attribute (SCIM) be used?

While we're not actively using this field in features yet, it has great potential to:

Help model the information organisational structure of an organisation.
Improve collaboration suggestions or visibility across teams.
Serve as a low-effort alternative to connecting with complex HR systems.

Are these attributed required?

The employee's first name, last name and email are required for SAML and SCIM to authenticate the user. Other attributes are optional but highly recommended.